01Who this covers
It covers fleet owners and office staff who hold a Gundrux account, drivers who use the Gundrux driver app on behalf of a fleet, and visitors who fill a form on this website.
02Data a fleet puts into Gundrux
The fleet owns this data. We process it to run the service for that fleet.
- Truck details such as registration number, model, papers, expiry dates and document copies.
- Trip records such as consignor, consignee, LR and bilty details, e-way bill numbers, routes, loads and freight.
- Cost records such as diesel slips, FASTag toll entries, advances, repairs and fixed costs.
- Invoices, PODs and payment records for the fleet's clients.
03Driver data
Drivers can see their own trip records, advances and pay inside the app.
- Name, mobile number and language preference, added by the fleet.
- Expenses, bill photos, POD photos, advances and pay records entered during trips.
- Location, collected only while a trip is assigned and running. Location is not collected when the driver is off duty or when no trip is active.
04How AI features use data
AI Trip Profit Watch looks at trip, truck, route and client records to work out trip profit and flag patterns such as falling mileage or unbilled waiting time. It flags trips and trucks, not a driver's character, and every flag shows the numbers it is based on. A fleet's data is used only for that fleet's account and is not used to train models for other customers.
05Website forms
When you sign up or contact us, we collect the details you type, such as name, email, company, city and fleet size, so we can create your account or reply to you. A simple arithmetic check and a session cookie are used to stop automated spam on these forms.
06Sharing
We never sell fleet or driver data. We share data only with service providers that help us run Gundrux, such as hosting and email delivery, under contracts that limit their use to providing that service, or when the law requires it.
07Security
Data is encrypted in transit and at rest. Access inside a fleet account is controlled by roles set by the fleet owner, and staff access on our side is limited to what is needed to support the account.
08Retention
Fleet data is kept while the account is active. After an account is closed, data stays available for export for 30 days and is then deleted from active systems, except where records must be kept by law.
09Your choices
- Fleet owners can export, correct or delete their fleet's data from the account.
- Drivers can ask their fleet to correct their records, or write to us through the contact page.
- Anyone who submitted a website form can ask us to delete those details.
10Contact
Questions about this policy can be sent through the contact page on this website.